A safer route from collision to workshop
Established recovery link
We use a recovery company that has supported us since the shop opened.
Repair follows collection
The recovered vehicle moves directly into assessment and repair planning.
Return may be included
Home return can be discussed around the damage and repair arrangements.
Do not drive a vehicle that may be unsafe
If collision damage leaves your vehicle undrivable, we can arrange collection through the outsourced recovery company we have used since our body shop opened. Tell us the vehicle's exact location, registration, visible damage and whether it can move at all. We also need to know that you and any passengers are safe, along with the intended destination details. Our accident recovery service transports the vehicle to our East Kilbride workshop so assessment can begin without you trying to move a damaged car yourself.
Recovery is the start of the repair route
Once the vehicle reaches the workshop, we inspect the accident damage and establish the appropriate repair or insurance process. Recovery details, photographs and insurer information can help the move into assessment run more smoothly. We then plan bodywork, parts and paint refinishing according to the damage and repair authority. After repairs are completed, return to your home can form part of the arrangements depending on the damage, vehicle condition and agreed journey. We confirm what is possible rather than assuming every recovery follows the same route.
Frequently asked questions
What details are needed to arrange recovery?
We need the vehicle location, registration, visible damage and driveability. Tell us if it is blocking a route or in a difficult position, confirm passenger safety and provide the workshop or destination details discussed with us.
Who carries out the vehicle collection?
We arrange recovery through an outsourced company that we have used since our body shop opened. We remain your contact for connecting the collection with assessment and the repair process at our workshop.
Will you return my vehicle after repair?
Return to your home can be included depending on the damage, completed repairs and agreed transport arrangements. We discuss the full journey with you because not every vehicle or claim follows exactly the same route.